FAQ
We have professional experts in the areas of psychology, speech therapy, nutrition, languages and education (school reinforcement) in our team.
We also have alternative therapists and professionals in art and music.
The rates can be found specified in each service. Payments are made online, through our payment platform. You must pay the session in the area of your choice, to later receive the session in our virtual room.
With us you can acquire your sessions, consultancies, tutorials, by packages, in this way you will save money. Ask for them.
You can start a conversation through our virtual chat, there we will guide you through the process and answer your questions.
To access a professional that fits your needs; You can also enter through the page and schedule your session directly.
When you make the payment and schedule your session, you will receive the information corresponding to the session to the registered email: name of the professional who will assist you, time, payment method and a link to enter at the scheduled time and in the scheduled room.
The session will be held in our virtual room, you need to have internet access ans a GOOGLE MEETS account on your device, tablet or computer.
When a professional is assigned to you, you can organize the most efficient way to communicate with them. It can be by email, WhatsApp or through our page platform.
When scheduling a session, an account will have been created on the website, you must enter your account to reschedule the session 12 hours in advance or you can communicate through the website chat.
Yes, you can cancel your session at any time, however, to request a refund of your money, you must cancel it twelve (12) hours in advance, otherwise the payment will not be returned.
When scheduling a session an account will have been created on the website, you must enter your account to cancel your session or you can communicate through the website chat.
We have SSL certification (The confidential data that you exchange with BuenEstar in each of your visits is protected from being intercepted by unauthorized parties), for your peace of mind and security.